Privacy policy - The Wynwood Walls Shop

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    Privacy policy

    WYNWOOD WALLS SHOP

    PRIVACY POLICY

     

    Privacy Policy – Your Privacy Rights

     

    Wynwood Walls Shop, LLC (“WWS”, we” “us” or “our”) is committed to protecting your privacy when you visit our Website. By using the Website, you agree to be bound by the terms and conditions of this “Privacy Policy” and our Terms & Conditions. Our Privacy Policy is outlined below.

     

    We may share your personal information with third parties for marketing purposes, as further described below. You can elect for us not to do so by emailing us at [email protected] or by clicking Do Not Sell My Information. 

     

    Our Policy on Collecting Information on the Website.

     

    Online Retail Purchases.

     

    When you order a product from the Website online store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected by our website because it was detected as a possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at [email protected] or by calling (305) 576-8205. We do not store credit card numbers. If you choose to have your payment information saved for future purchases, we will retain payment information using tokenization technology for enhanced security. We will retain your other personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.

     

    Site Usage Information.

     

    As is the case with many websites, our servers automatically collect your IP address when you visit our website, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your Website usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the website, the pages or content you see or click on during your visit and when and for how long you do so, items you download, transactions you complete, and any search terms you have entered on the

     

    WWS Website or a Referral Site.

     

    Among other things, this information enables us to generate analytics reports on the usage of our website. We use Google Analytics and Google Tag Manager to do this. To opt out of your Website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout.

     

    In addition, we may deploy various tracking technologies on the website to collect additional information about your website visits. For example, the Website uses technologies such as “cookies” and “pixel tags” to improve the functioning of the site and your experience and to learn how visitors are using our website. Cookies are small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to remember what items are in your shopping cart, and to personalize your experience. Pixel tags are tiny graphical images embedded in emails or webpages. Pixel tags are used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies are used to gather information to analyze traffic to the Website, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising and/or offline communications tailored to your interests based on your online behavior. Google Analytics’ cookies expire 24 months after being set.

     

    Do-not-track Disclosures.

     

    Some Web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how Web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not change our tracking practices (which are explained in more detail under “Site usage information” above) in response to DNT settings in your Web browser.

     

    Our third-party partners, such as Web analytics companies and third-party ad networks, collect information about your online activities over time and across our website and other online properties. These third parties may not change their tracking practices in response to DNT settings in your Web browser, and we do not obligate these parties to honor DNT settings. We utilize Google Analytics for our Web analytics, and you can opt out of your Website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.

     

    Use and Disclosure of the Information We Collect on the Website and Elsewhere.

     

    WWS uses the personal information you provide to us for internal purposes, such as completing and tracking your transactions, analyzing trends, and collecting statistics. WWS may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.

     

    If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities, or programs at or related to WWS that we believe may be of interest to you, or to alert you about sales or other promotional events at the Website online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message containing your name and email address to [email protected]

     

    We may combine information you give to us online, offline or in our store. We may also combine or supplement this information with publicly available information and additional information we receive from or have cross-referenced with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us; to communicate with you about products, exhibitions, or events that may be of interest to you; or for other promotional related purposes.

     

    Notice To Nevada Residents.

     

    Nevada law allows consumers to direct certain businesses not to sell their personally identifiable information collected on a business’s platform or other online service to third parties to license or sell that information to additional third parties. If you are a Nevada resident, you may submit such opt-out requests by email at [email protected] Your request must include your full name, address, phone number, and email address to verify the authenticity of your request.

     

    Additional Rights and Choices For California Residents.

     

    If you are a California resident, the following additional rights may be available to you.

     

    Shine the Light.

     

    Users who are California residents may request (i) a list of categories of personal information disclosed to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please send us an email or a letter to the addresses in the section entitled “Contact Us” below and specify you are making a “California Shine the Light” request. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.

     

    California Consumer Privacy Act of 2018 (CCPA).

     

    Beginning January 1, 2020, the CCPA provides California residents with additional rights as described below. Please note your right to know and right to delete are subject to certain exceptions under the CCPA.

     

    Notice of Collection.

     

    During the past twelve (12) months, we have collected the following categories of personal information that the CCPA covers:

     

    • Identifiers, including name, email address, date of birth, phone number, IP address, and an ID or number assigned to you.
    • Consumer records, billing and delivery address, and credit or debit card information.
    • Commercial information, including purchases and engagement with our platforms and mobile applications.
    • Internet activity, including your interactions with our platforms and mobile applications.
    • Audio data, including information collected for customer care quality assurance.
    • Geolocation data, including location enabled services such as GPS.
    • Inferences, including information about your interests, preferences, and favorites.
    • This privacy statement includes additional information about our data practices. For more information on information we collect, including the sources we receive information from, review this Privacy Policy in its entirety. We collect and use these categories of personal information for the business purposes described herein, including to provide and manage our platform.

     

    Right to Know.

     

    You have the right to know certain information about our data practices in the preceding twelve (12) months. You have the right to request the following information from us:

     

    • The categories of personal information we have collected about you;
    • The categories of sources from which the personal information was collected;
    • The categories of personal information about you we disclosed for a business purpose or sold;
    • The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
    • The business or commercial purpose for collecting or “selling” the personal information; and
    • The specific pieces of personal information we have collected about you.

     

    Right to Delete.

     

    You have the right to request the deletion of personal information that we collect or maintain about you.

     

    Right to Opt-Out of “Sale.

     

    Company does not sell information as the term “sell” is traditionally understood. However, Company may disclose certain information about you when you use our Website for purposes that may be considered a “sale” under the CCPA. For example, we may disclose information to advertising partners, advertising technology companies, and companies that perform advertising-related services in order to provide you with more relevant advertising tailored to your interests. This information may include identifiers such as your IP address, advertising identifiers, commercial information, your internet, or other electronic network information such as your interaction with an ad, geolocation data and inferences. To the extent Company sells your personal information as the term “sell” is defined under the CCPA, you have the right to opt-out of the sale of your personal information by us to third parties at any time. You may submit a request to opt-out by clicking Do Not Sell My Information, where applicable, and following the instructions, or by contacting us as set forth below.

     

    How to Exercise Your CCPA Rights.

     

    To exercise any of these rights, please email us at [email protected] In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. This is a security measure to help ensure that your personal information is not disclosed to someone that does not have the right to receive it. If we are unable to verify your identity, we may deny your requests to know or delete.

     

    If you choose to exercise any of these rights, you will not receive different prices or quality of services unless permitted by applicable law, including if those difference are reasonable related to your information.

     

    Please note that if you opt out of receiving one form of communication, it does not mean you’ve opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them.

     

    For EEA Users.

     

    Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personally-identifiable information we process through your use of the Website. If you’re a User based in the EEA, you can:

     

    • Request a personally-identifiable information report by emailing us at the address provided below. This report will include the personally-identifiable information we have about you, provided to you in a structured, commonly used, and portable format. Please note that the Company may request additional information from you to verify your identity before we disclose any information.
    • Have your personally-identifiable information corrected or deleted. Some personally-identifiable information can be updated by you: You can update your name and email address, as well as language preference, by emailing us at the address providing below.
    • Object to us processing your personally-identifiable information. You can ask us to stop using your personally-identifiable information, including when we use your personally-identifiable information to send you marketing emails. We only send marketing communications to Users located in the EEA with your prior consent, and you may withdraw your consent at any time.
    • Request that we transfer your personally-identifiable information to another person by e-mailing us at the e-mail address listed at the bottom of this Privacy Policy. 
    • Complain to a regulator. If you are based in the EEA and believe that we have not complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

     

    Use of Third-Party Service Providers.

     

    From time to time, WWS retains qualified third-party service providers to help us manage the Website and allow us to better serve our customers and others who contact us. These may include third-party contractors who assist us by processing for certain events. We also engage third-party vendors to analyze the information we collect on the Website and through other resources for marketing or similar purposes. We also use third-party service providers to process your payment transactions and detect possible fraudulent use of a payment card. These service providers receive the information you enter into our website, and information about your payment card, purchase, mobile device, computer, software and their location, for fraud detection purposes. By submitting your information to make a purchase, you agree to this. WWS requires its vendors to maintain the security of the information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by WWS.

     

    We may contract with third parties who use cookies, clear gifs, device fingerprinting, and other online tracking technologies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. If you would like to opt out of this use of your information, you can change the preferences of your browser so that it does not accept cookies. We may contract with companies or others to provide certain services, including data management, promotional services, etc. We provide these service providers with the information they need to perform these services, but we restrict the vendors from using the information in any way not expressly authorized by WWS.

     

    Linking.

     

    Please be aware that the Website may contain links to other sites operated by third parties over which we have no control. Once you leave the Website, our Privacy Policy will not apply, and you access such sites at your own risk.

     

    Different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information. WWS does not control, and is thus not responsible for, the content or privacy practices and policies of such other sites and under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the Website.

     

    Security.

     

    The Website uses various measures designed to secure your information. However, if you prefer, you may also place an order by phone at (305) 576-8205.

     

    It is important for you to protect yourself against unauthorized access to your password and to your computer.Be sure to use a known and trusted secure connection and to log off when finished using a shared computer. You should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk. Please be advised that when placing an online order through the Website online store, your personal data will be protected in accordance with United States law, which may not require the same level of protection as is legally required in other countries, such as countries in the European Union.

     

    Revisions to our Privacy Policy.

     

    Please note that WWS may revise its Privacy Policy at any time, without notice, such changes to be effective immediately upon posting on the Website. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy. In some cases (for example, if we significantly expand our use or sharing of your personal information) we may also tell you about changes by additional means, such as by sending an email to the email address we have on file for you. In some cases, we may request your consent to the changes.

     

    Contact Us.

     

    Send your questions, comments, or concerns about our Privacy Policy or any other aspect of our Website to [email protected]

     

     

     

    Last update: May 18th , 2021

     

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