PRIVACY POLICY

WYNWOOD WALLS SHOP

Last Updated: May 29, 2026

Wynwood Walls Shop, LLC (“WWS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit or make a purchase from our website (the “Website”).

By accessing or using the Website, you agree to this Privacy Policy and our Terms & Conditions.

INFORMATION WE COLLECT

Information You Provide to Us

When you place an order, create an account, contact us, sign up for marketing communications, or otherwise interact with the Website, we may collect personal information including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order history
  • Customer service communications

 

Payment information is processed securely by our third-party payment processors. WWS does not store full credit card numbers on our servers. If you choose to save payment information for future purchases, payment credentials may be stored securely using tokenization technology through our payment providers.

We use this information to:

  • Process and fulfill orders
  • Provide customer service
  • Detect and prevent fraud
  • Communicate with you regarding purchases
  • Improve our products and services
  • Send marketing communications, where permitted by law

AUTOMATICALLY COLLECTED INFORMATION

Like many websites, we automatically collect certain information about your device and Website usage, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Pages visited
  • Time spent on pages
  • Clickstream data
  • Shopping cart activity
  • Search terms
  • Interactions with advertisements

 

We may associate this information with your account or purchase activity.

This information helps us:

  • Operate and improve the Website
  • Analyze Website traffic and performance
  • Personalize your experience
  • Detect security incidents and fraud
  • Deliver relevant advertising and marketing

COOKIES AND TRACKING TECHNOLOGIES

The Website uses cookies, pixel tags, analytics tools, and similar technologies to improve functionality and understand how visitors use our Website.

These technologies may be used to:

  • Remember shopping cart contents
  • Save user preferences
  • Analyze Website performance
  • Measure advertising effectiveness
  • Personalize content and advertisements

 

We may use third-party services such as:

  • Shopify
  • Google Analytics
  • Google Tag Manager
  • Meta/Facebook advertising tools
  • Other ecommerce, analytics, or advertising providers

 

Google Analytics cookies may remain on your browser for up to 24 months unless deleted earlier.

You can control cookies through your browser settings. Depending on your location, you may also be presented with a cookie consent banner allowing you to manage your preferences.

To opt out of Google Analytics tracking, visit:
https://tools.google.com/dlpage/gaoptout

Please note that disabling certain cookies may affect Website functionality.

DO NOT TRACK SIGNALS

Some web browsers transmit “Do Not Track” (“DNT”) signals. Because there is currently no universally accepted standard for how to respond to these signals, the Website does not currently respond to DNT browser settings.

Third-party advertising and analytics providers may also collect information about your online activities over time and across websites.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process transactions and fulfill orders
  • Provide customer support
  • Operate and improve the Website
  • Detect fraud and maintain security
  • Analyze customer trends and Website usage
  • Send marketing communications
  • Personalize your shopping experience
  • Comply with legal obligations
  • Enforce our Terms & Conditions and other policies

 

We may combine information collected online, in-store, through events, or from publicly available sources to improve our services and marketing efforts.

SHARING OF INFORMATION

We do not sell personal information for monetary compensation.

However, we may share certain information with service providers, analytics providers, and advertising partners for business and marketing purposes, including targeted advertising and analytics activities that may be considered “sharing” under certain privacy laws.

We may share information with:

  • Payment processors
  • Ecommerce platform providers
  • Fraud prevention providers
  • Shipping and fulfillment partners
  • Marketing and analytics vendors
  • Professional advisors
  • Government authorities when required by law

 

We require third-party service providers to use personal information only for authorized business purposes and to maintain appropriate security measures.

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights or property
  • To investigate fraud or security concerns
  • In connection with a business transaction such as a merger, acquisition, or sale of assets

MARKETING COMMUNICATIONS

If you provide your email address, we may send you updates regarding products, exhibitions, events, promotions, and other marketing communications.

You may unsubscribe from marketing emails at any time by:

 

Even if you opt out of marketing communications, we may still send transactional or service-related communications regarding your purchases or account.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

 

Retention periods may vary depending on the type of information and applicable legal requirements.

CHILDREN’S PRIVACY

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take appropriate steps to delete such information.

YOUR PRIVACY RIGHTS

California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), including the right to:

  • Know what personal information we collect
  • Request access to personal information
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Opt out of certain sharing of personal information
  • Limit the use of certain sensitive personal information, where applicable
  • Not be discriminated against for exercising your privacy rights

 

We may disclose information for advertising and analytics purposes that could be considered “sharing” under California law.

To exercise your privacy rights, contact:
shop@thewynwoodwallsshop.com

We may request information to verify your identity before processing requests.

Nevada Residents

Nevada residents may request that we not sell certain covered information under Nevada law.

To submit a request, contact:
shop@thewynwoodwallsshop.com

Please include your full name, address, and email address for verification purposes.

Residents of Other U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Opt out of targeted advertising
  • Opt out of certain profiling activities

 

To exercise any applicable rights, contact us using the information below.

European Economic Area (“EEA”) Users

If you are located in the EEA, United Kingdom, or other jurisdictions with similar privacy laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

 

Personal information may be transferred to and processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction.

To exercise your rights, contact:
shop@thewynwoodwallsshop.com

THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or services that are not owned or controlled by WWS.

This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any external sites you visit.

WWS is not responsible for the content, security, or privacy practices of third-party websites.

SECURITY

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using secure internet connections when accessing the Website.

INTERNATIONAL USERS

If you access the Website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using the Website, you consent to such transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors.

Any updates will become effective immediately upon posting the revised policy on the Website unless otherwise required by law.

We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Wynwood Walls Shop, LLC
shop@thewynwoodwallsshop.com